Elite Limited - Notice history

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Elite's Website - Operational

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Customer Portals - Operational

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Monitoring Portals - Operational

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Telephone Switchboard - Operational

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Carrier Interconnects - Operational

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Carrier Interconnects - Operational

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LNS/Radius Services - Operational

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Colocation Services - Operational

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Core Routing - Operational

100.0% uptime
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Ethernet Switching - Operational

100.0% uptime
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Wavelength Services - Operational

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ns1.elite.uk - Operational

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Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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ns2.elite.uk - Operational

100.0% uptime
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ns3.elite.uk - Operational

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resolver100.elite.net.uk - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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resolver200.elite.net.uk - Operational

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Email Services - Operational

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Backup Services - Operational

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Shared Web Hosting Services - Operational

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Notice history

View current status

Apr 2026

APR29
Harbour Exchange (LD8) - Emergency Maintenance
CompletedMaintenance4 hours
  • Completed29 April 2026 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress29 April 2026 at 7:00 PMUTC
    Maintenance is now in progress
  • Planned29 April 2026 at 7:00 PMUTC

    We will be carrying out emergency maintenance to apply critical updates to our switching infrastructure.

    Maintenance Window
    20:00 BST – 00:00 BST

    Services Affected

    • Ethernet Services

    During the maintenance window, two devices will be upgraded. Each device is expected to cause approximately 10 minutes of service interruption during its upgrade.

    Customers with redundant services should only experience impact to one service at a time.

    Although the maintenance window is scheduled for two hours, the expected outage per device is approximately 10 minutes, and services will be restored as quickly as possible once upgrades are completed.

APR29
IX Peering Maintenance – AS29611 (LINX LON1 & LON2)
CompletedMaintenance2 hours
  • Completed29 April 2026 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progress29 April 2026 at 7:00 PMUTC
    Maintenance is now in progress
  • Planned29 April 2026 at 7:00 PMUTC

    Description:
    Elite will be performing planned maintenance that will affect peering sessions at LINX LON1 and LON2.

    During this window, peering sessions will be temporarily shut down, and traffic may reroute via alternative paths where available.

    Impact:

    • Temporary loss of peering at LINX LON1 and LON2

    Additional Information:
    If sessions do not automatically re-establish after the maintenance window, peers should verify that prefix limits align with our PeeringDB entry:
    https://www.peeringdb.com/net/1759

    • IPv4: 150 prefixes

    • IPv6: 30 prefixes

Mar 2026

MAR10
Telehouse North - Emergency Maintenance
CompletedMaintenance2 hours
  • Completed10 March 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress10 March 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned10 March 2026 at 1:00 AMUTC

    We will be carrying out emergency maintenance to apply critical updates to our switching infrastructure.

    Maintenance Window
    01:00 GMT – 03:00 GMT

    Services Affected

    • Ethernet Services

    • Broadband Services

    • LNS / RADIUS Services

    • Ethernet Interconnects

    • Broadband Interconnects

    During the maintenance window, two devices will be upgraded. Each device is expected to cause approximately 10 minutes of service interruption while it is upgraded.

    Customers with redundant services should only experience impact to one service at a time.

    Although the maintenance window is scheduled for two hours, the expected outage per device is approximately 10 minutes, and services will be restored as quickly as possible once upgrades are completed.

Degraded Optical Levels on Inter-Datacentre Metro Fibre Link
ResolvedDegraded performance17 hours 53 minutes
  • ResolvedUTC

    The issue affecting the metro fibre link between our datacentres has now been resolved, and optical levels have returned to normal operating ranges.

    Services across the link remain fully operational, and no further issues are currently being observed.

    We are currently awaiting RFOs from the relevant fibre providers to confirm the underlying cause of the degradation.

    Further information will be shared if additional details become available.

  • UpdateUTC

    The fibre provider is actively investigating the degraded optical levels on the metro fibre link between our datacentres.

    Services across the link remain operational with no current outage observed. Our network engineering team continues to monitor the circuit closely while the provider conducts its investigation.

    We are currently working with the fibre provider to organise a suitable maintenance window so that a full outage of the fibre path can be taken with the least possible impact, allowing further testing and investigation to take place.

    Further updates will be provided as soon as additional information becomes available.

  • UpdateUTC

    The fibre provider is actively investigating the degraded optical levels on the metro fibre link between our datacentres.

    Services across the link remain operational with no current outage observed. Our network engineering team continues to monitor the circuit closely while the provider conducts its investigation.

    Further updates will be provided as soon as additional information becomes available.

  • IdentifiedUTC

    The issue has been identified as degraded optical receive levels in one direction of the metro fibre link between our datacentres.

    While services remain operational with no current outage, the fibre provider has been engaged to investigate the underlying infrastructure and determine the cause of the degraded light levels.

    During this investigation, there may be brief periods of disruption while testing or maintenance activities are carried out on the circuit.

    Further updates will be provided as more information becomes available.

  • InvestigatingUTC

    We are currently investigating degraded optical receive levels in one direction of a metro fibre link between two of our datacentres.

    At this time, no service outage or traffic impact has been observed, and network services across the link remain operational.

    Monitoring has identified that the received light level in one direction is significantly lower than the corresponding transmit level in the opposite direction. Our network engineering team is reviewing the circuit and monitoring the link closely.

    Further updates will be provided as the investigation progresses.

Feb 2026

FEB9
DWDM Wavelength Services and Hardware Upgrade (Interxion LON)
CompletedMaintenance4 hours 30 minutes
  • Completed09 February 2026 at 10:30 PMUTC

    Maintenance has been completed successfully.

    If you are experiencing any issues, please do not hesitate to contact us via Phone on 0330 122 0300 or by raising a ticket by emailing noc@elite.uk.

  • Update09 February 2026 at 9:30 PMUTC

    We have been monitoring the services and are happy that all services are operating as expected.

    If you are experiencing any issues, please do not hesitate to contact us via Phone on 0330 122 0300 or by raising a ticket by emailing noc@elite.uk.

  • Update09 February 2026 at 8:00 PMUTC

    All services have been migrated and upgraded successfully. We will verify all services have resumed and continue to monitor for the next hour.

  • In progress09 February 2026 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned09 February 2026 at 6:00 PMUTC

    A planned maintenance will take place from 18:00 to 04:00 for DWDM wavelength services and associated hardware upgrades.

    During this window:

    • Some wavelength services will be fully unavailable for periods within the duration of the maintenance.

    • Dual-homed services will operate with reduced resiliency and may experience minor service disruption.

    We will work to minimise impact and restore full service promptly following completion.

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