Elite Limited - Verne Global - Planned Maintenance – Maintenance details

All systems operational

Verne Global - Planned Maintenance

Completed
Scheduled for 22 May 2026 at 11:00 PM – 23 May 2026 at 12:26 AMUTC

Affects

Customer Portals, Tools & Contact

Under maintenance from 11:00 PM to 12:26 AM

Monitoring Portals

Under maintenance from 11:00 PM to 12:26 AM

Ethernet Services

Under maintenance from 11:00 PM to 12:26 AM

Carrier Interconnects

Under maintenance from 11:00 PM to 12:26 AM

Broadband Services

Under maintenance from 11:00 PM to 12:26 AM

Carrier Interconnects

Under maintenance from 11:00 PM to 12:26 AM

Updates
  • Completed
    23 May 2026 at 12:26 AMUTC
    Completed
    23 May 2026 at 12:26 AMUTC

    Maintenance has been completed successfully.

    We apologise for any outages that you may have experienced.

  • In progress
    22 May 2026 at 11:00 PMUTC
    In progress
    22 May 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    22 May 2026 at 11:00 PMUTC
    Planned
    22 May 2026 at 11:00 PMUTC

    We will be carrying out emergency maintenance to apply updates to our switching infrastructure.

    Maintenance Window
    00:00 BST – 02:00 BST

    Services Affected

    • IP Transit Services

    • Layer 2 Services

    • Ethernet Services

    • Hosting Services

    • Broadband Interconnects

    • Ethernet Interconnects

    During the maintenance window, two devices will be upgraded. Each device is expected to cause approximately 10 minutes of service interruption while it is upgraded.

    Customers with redundant services should only experience impact to one service at a time.

    Although the maintenance window is scheduled for two hours, the expected outage per device is approximately 10 minutes, and services will be restored as quickly as possible once upgrades are completed.