Fibre outage - Telehouse North to Interxion - Incident details - Elite Limited - Status

Fibre outage - Telehouse North to Interxion

Resolved

Degraded performance

Started 8 months agoLasted about 2 hours

Affected

Datacenter Services

Core Routing

Ethernet Switching

Wavelength Services

Updates

Resolved
29 May 2025 at 11:49 AM
Resolved
29 May 2025 at 11:49 AM
The fibre provider has resolved the issue and we have seen services return.
We will close off this issue. Services are no longer at risk.
Update
29 May 2025 at 11:01 AM
Update
29 May 2025 at 11:01 AM
The fibre provider has identified the fault and are working on a resolution.
We will update in due course once resolved.
Identified
29 May 2025 at 9:51 AM
Identified
29 May 2025 at 9:51 AM
We have identified a fibre outage on one of our paths from Telehouse North to Interxion.
We are raising the issue with our fibre provider.
All traffic is flowing on our other diverse fibre runs and is unaffected. However services traversing Interxion are currently deemed 'at risk'.